Choosing a DJ for your event is an important decision that comes with many questions. Over the years we have compiled some of the most common questions from our past clients. Here are just a few of those questions…
What is your Wedding DJ coverage area?
Have gear, will travel! Jack Magic Entertainment is based out of New Orleans, LA. We love to travel and have played from Dallas, TX to Destin, FL and every place in between. Bottom-line… we’ll go where there’s a need.
What is the cost for your services?
Our services are priced by type of event, times, travel and equipment needs. Online quotes can be found by clicking the Check Availability button and follow the prompts. If more information is needed after getting your quote(s), we are all always available to answer your questions and discuss the specifics of your event in more detail.
Will our DJ act as an Emcee during our event?
Yes, your DJ will act as an Emcee during your event. This service is included in the DJ packages we offer that is key to the success of your function. Your DJ will make all announcements and make sure that the night keeps on track according to your time line.
Can you provide wireless microphones for the wedding ceremony, toasts etc?
Absolutely, we provide up to two wireless microphones to be used for the ceremony and/or reception. We also keep one wired microphone as a back up at all events.
What types of music do you play during dinner and cocktail hour?
We have a wide selection of cocktail and dinner music available in our library. We are always ready to assist and suggest music type specific for your event, or we will read the room and play accordingly. Volume levels during this portion of events are typically lower so guest are able to talk at a normal tone. Ultimately, you will have complete control of all aspects of your events music direction.
How does your DJ dress for events?
We dress per our clients’ request, but our typical dress for events is a suit and tie, unless otherwise requested. It will be event-appropriate (i.e, themed parties, sporting events, fairs, etc.). All clients are asked for their DJ’s dress-preference while planning their event.
Can we pick what music to play?
We encourage our clients to use our online planning tools provided at booking to detail every aspect of their event, including music. We are always here and available to help with music selection if needed. Our music database is updated weekly and contains about 200,000 searchable song choices to choose from. If you find that a specific song is not available through this database, no worries, if it our there, we’ll get it. Here’s a peek at our current database.
Will our DJ take guest requests?
Yes we do, unless you, as our client, ask that we don’t or the requested song by your guest would not fit at the time of the request. We will, however, make every effort to play the requested song, if possible.
Do you provide a written contract?
Yes, all confirmed booking with Jack Magic Entertainment have contracts in place outlining the exact terms of our agreement and services for your event. This will include date(s), times, payments and any extra services needed. We will provide a signed copy for your records at the time of booking.
What deposit do you require? When would the balance be due?
A non-refundable $200 deposit is required to confirm the event date for our services. This deposit is applied to the total event price with the balance due no later than 30 days prior to the date of the event.
How do we book your DJ services?
You can book Jack Magic Entertainment several ways. You can call us at 877-JAC-MAGI, email Susie@jackmagiconline.com or use our online booking system starting by getting your free online quote.
You do lighting; is it included as standard?
Yes we do! We offer several up-lighting, special FX lighting, gobo, monogram and video projection options. The rates for these options will vary according to the event needs. We are always available to discuss your event specifics to maximize your guests’ experience and your event! If you have any questions or for more information please contact us we would love to help!
What happens if our DJ is ill or breaks down en-route?
When doing live events, the potential for break down, illness, weather and many other hiccups can occur. We’ve been in this business long enough that there is not much we haven’t already seen, and have a contingency in place for that and them some. To say that hiccups don’t happen would be untrue, but to say that our clients and/or their guests were never aware of any of those hiccups would be true. Hiccups come with the live-event turf and experienced mobile entertainment company’s already have that covered.
Your quote is higher than some other suppliers; what do you do differently?
Great question… fair question. To answer this without seeing the other DJ’s in action, we will say this… we encourage all of our potential clients to shop around. Obviously, it would be hard to stay objective when talking about our company, we will admit that we know there are many very talented DJ’s in this industry. What we do know is that we have been recognized nationally, we have the awards to show for it, other vendors, not affiliated with Jack Magic Entertainment, and are at the top of many preferred vendor list throughout Louisiana and Mississippi, and for that we are truly blessed. And our amazing client reviews speak for themselves. We suggest meeting us and your other DJ’s in person and see which person you are most comfortable with to handle your event needs.
What time will you arrive? How long does it take to set up?
We typically arrive 1.5 – 2 hours prior to the start time of the event. One of our biggest pet-peeves is to be completely set-up prior to any guest arrival, so the arrival times may vary slightly to depending on the event logistics.
How much space do you require?
The space needed for our standard event will range between 6 to 12 square feet. We do our best to keep our footprint small as to maximize the available space for your guest.
How do we pay for your services?
Jack Magic Entertainment currently accepts checks, credit card, Venmo and PayPal payments. Please make all checks payable to Jack Magic Entertainment LLC Mail to Jack Magic Entertainment 12 Chuckwagon Lane, St Rose, LA 70087
How do you handle overtime?
If you decide you want the extend the contracted event times and want us to stay longer, we love that! Overtime rates for events are noted and are be part of every event contract.
Do you need a break or require food?
Thanks, but you have paid us for a job and we personally think it’s rather cheeky when other paid suppliers queue up with your guests and tuck into the buffet! For an all day wedding, however, it is very much appreciated if a meal could be provided (as we are quite often at the venue for over 12 hours). This is discretionary and we would always prefer to eat away from guests.
What types of equipment do you use?
We use the latest in club style lighting and sound equipment. The music library is digital and we have a wide selection of the top hits. Our sound systems top of the line and are self supported we do not require a table. The DJ system is very attractive and unobtrusive. We also offer DMX controlled up-lighting, custom gobo/monagrams, projection services and officiant services.
When should we book a DJ?
Mobile DJs are typically booked 6 to 12 months prior to their event date. Weddings usually book a year in advance. Once chosen, booking your DJ as early as possible is a good practice. On occasion, last-minute bookings may be available as much as a few weeks ahead of time. It all depends on the dates. We are booked out most of the year, with September through June being our busiest times.
Is there an extra charge for set-up or mileage?
Taxes and set-up charges are included in all event pricing. We do, however, charge a small amount for out of state events for mileage and/or travel expenses. As all events are unique, these rate will vary based on the event and its location. All rates and additional charges are discussed at the time of booking and once a signed contract is in place, the price will NOT change.